You Are Here: Texas Leather Interiors > Warranty & Policies

FRAME, SPRINGS & WORKMANSHIP

Texas Leather Interiors warrants the hardwood frame and springs to be free from manufactures defects in workmanship and materials for as long as you own the product.

SEAT CUSHIONS & FIBER FILL

Texas Leather Interiors warrants all foam and fiber to be free from manufactures defects for as long as you own the product. Warranty does not cover loss of firmness, softening, or flattening of foam or fiber. All foam and fiber will soften with use and is not considered a defect. Depending on use cushions may compress up to 1″ in the first year.

DOWN & FEATHER WARRANTY

Texas Leather Interiors uses a high-density HR foam core in a down and feather envelope. Texas Leather Interiors warrants the down and feather envelope against leakage for the life of the product under normal use. Rips, cuts or tears of the down envelope void the warranty. Down seats, backs and arms are not covered against loss of shape. Refer to care instructions for down fill.

LEATHER WARRANTY

All leather carries a five-year warranty against the finish cracking or peeling. Leather is a living finish and will change over time. Leather warranty does not cover, damage, wear and tear, wrinkling, stretching, fading, discoloration or color changes. Leather warranty is void if there are signs of damage, surface scratches to the finish, soiling, pet damage or neglect. Refer to care instructions for cleaning and maintenance.

MECHANISMS

Texas Leather Interiors warrants all bed, and reclining mechanisms to be free from manufactures defects for 5 years. This warranty does not cover damaged or bent mechanisms.

MOTOR WARRANTY

Motors carry a one year warranty against malfunction.

WARRANTY SERVICE

Should a defect develop, the item will be repaired or replaced, based on the determination of Texas Leather Interiors. For warranty issues, transportation costs within our normal trading area, defined as 50 miles from the nearest Texas Leather Interiors, are included as part of this warranty for the first year with the exception of detachable cushions or pillows. You are responsible for the transport of detachable cushions or pillows to Texas Leather Interiors for inspection and/or service. After the first year you are responsible for transportation to and from our facility or you may opt for in home service at a nominal charge, per trip, covering time and transportation costs. The customer is responsible for providing their own transportation at their own expense when the merchandise is located outside our trading area. Refunds, if any, will be adjusted for the products use and age, calculated by our five year leather warranty.

This warranty is expressly for furniture manufactured by Texas Leather Interiors Company. It is extended to the original purchaser and covers residential use only. This warranty is void if furniture show signs of neglect, abuse or misuse. Damage of any kind is not covered under this warranty. Texas Leather Interiors offers other brands of furniture items and accessories for sale. Please ask your sales associate for warranty information relating to products not manufactured by Texas Leather Interiors.